For starters the position is a glorified call center job where your availability needs to be 7 days a week. Me personally I didn’t have to work a weekend. They also are very old school and have yet to adapt work from home especially when the entire company did it for 2 years with COVID. The biggest thing is the company has a “dependability” clause with time off, whether you use vacation, or unpaid time and the allotted slots are filled for that day, you get docked dependability hours for however many you take off. Still get paid if you use vacation, but get negatively effected….doesn’t really make sense??? For a company that preached about culture when I got hired, they don’t seem to really care about everyone leaving the department (myself included).