As an adjuster, the workload is quite overwhelming and requires a lot of changing gears throughout the day, as you may work in up to 20 different files per day. Also, when you take sick days or vacation, they will stop giving you NEW claims, but no one is going to pick up on the claims you already have. The result is every time you are sick or on vacation, you will come back to a mountain of backlog work, angry customers that want calls back, and will be behind and over worked for quite a while. Also the technology you use will be quite buggy (to varying degrees) and sometimes there are things the technology can't do that you really feel it should (uploading photos, for example.) This job requires that you be able to carry a ladder of either 25 or 75 pounds (there are 2 types) and climb on a roof, though they won't tell you this until the 4th week of training. This is an ADA issue and I don't know why they said there were no physical requirements during the interview when there most definitely were. This was a shock to everyone in my class when it was announced. Most transfers/promotions (especially into internal positions or out of claims/sales) require moving since the company is quite small, and many positions are only available in Rhode Island.