Good choice for the industry - Sales Associate Amica Insurance Employee Review

4.0
26 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Diverse staff, team work within sales team, flexible time off and benefits, profit sharing, decent base pay.

Cons

Low commissions, lack of unity and messaging in management as answers and level of help and knowledge given varies widely person to person.

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Amica Insurance Response
7mo
Thank you for your review and recommendation! We appreciate all of the positive feedback about your co-workers, our benefits, and the profit sharing available to our employees. We place great value on the feedback we receive from our employees, and we welcome you to reach out to us at employeefeedback@amica.com if you have any additional feedback you’d like to share with us directly. Thank you again.

Explore other reviews about Amica Insurance

5.0
3 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great culture and management. I was proud to say I worked for this company.

Cons

Pay was less than other insurance companies in the area.

3.0
28 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Nearly all remote work for most (some are 100% remote). Some still hybrid if you are unfortunate to live close to a branch. They try to keep work life balance there for you. Most management (some do not) actually care for you personally. For the industry, caseloads are manageable (still tough job).

Cons

They are slowly becoming more and more controlling in how you work. The new phone system that is coming in (Genesis) is "big brother" listening in and monitoring your day-to-day activities to make sure you are in fact working. NOT A GOOD FEELING! It started with front line staff and now they seem to be rolling it out to their tenured adjuster staff. They should let the fact that we are settling claims show for itself. They say it is "training." I say it is intrusive and fosters a feeling of mistrust. Can't wait to retire! I love what I do, but don't like the trend I am seeing and feeling.

1
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Amica Insurance Response
11h
Thank you for taking the time to share this feedback with us on Glassdoor. We’re happy to know that you love what you do, but we are sorry to hear you have some concerns. We’re focused on supporting our teams with training and consistency, while delivering the best experience for our customers. We’d appreciate the opportunity to discuss your comments with you in greater detail, and we’d like to schedule some time to speak with you. Could you please email us at employeefeedback@amica.com? Thank you.
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