Job yes, career no - IT Engineer American Tower Employee Review

2.0
30 Dec 2024
Recommend
CEO approval
Business outlook

Pros

If the benefits align with your needs then they are great. They tier the plans accordingly and decent but consistent with healthcare rising. Plenty of projects to work on. Anything you can do to cut costs and improve efficiency is appreciated. There is a DEI program and lots of different ways to help. Vacation time is great and much needed.

Cons

Industry appears to be shifting to heavy use of contractors and third parties. Which to loyal employees working long hours is a net negative. When new hires and contractors are treated better than full time employees there is a problem. There is no work life balance, we have consistently gone more back to the office, 1>2>3 days in the office with expected 5 days this coming year. No direct promotion or ladder to climb here. Lots of high turn over resulting in the senior folks carrying most of the load, wearing multiple hats. Last year 2023 they terminated a huge workforce reduction and then put all that work on the employees still here. Now they appear to be hiring contractor third parties as supplement workers. Some out of state.

Explore other reviews about American Tower

5.0
20 Mar 2026
Recommend
CEO approval
Business outlook

Pros

-Competitive Pay Package -Opportunity to Grow - Supportive Management

Cons

-Can't think of any cons

3.0
2 May 2026
Recommend
CEO approval
Business outlook

Pros

Overall, it’s not the worst place to work, but there are several shortcomings the company needs to address. The biggest positive is the people — about 95% of the team was great to work with and genuinely trying to do their best for the company and for themselves. The 401(k) match is strong, though it does require several years of employment before fully vesting. The overall benefits package is average — not exceptional, but generally decent.

Cons

Below‑market compensation and less‑than‑desirable annual raises and bonuses. Increases at the time of promotions were often limited due to a lack of employee leverage. Long‑term employees were not brought up to market rates, while new hires frequently came in earning more than those with tenure and proven performance. Subpar HR team — they are focused solely on protecting the company rather than supporting employees. Unfair practices regarding hybrid and remote schedules. Many employees are allowed to work remotely while the company preaches to the rest that remote work is not an option. Even individuals on the same team or within the same department are given different arrangements. Senior staff are often granted privileges that their direct reports are denied. They heavily preach cost‑cutting, yet allow certain teams to be wasteful and fund perks or community engagement events that fall short of their goals and misuse resources.

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