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American Red Cross

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Too large and too broken to be successful - Fundraising American Red Cross Employee Review

2.0
1 Sept 2015
Recommend
CEO approval
Business outlook

Pros

The mission of the Red Cross is noble and many of the people who work there do so because they value the mission and several have received services in one form or another. The company does allow for a good work life balance but that depends on the position.

Cons

The Red Cross is so large and so disparate it is hard to have a handle on what is happening within the organization or how to operate. My first week was awful. The orientation was simply a background on Red Cross and a packet to figure out how to activate benefits and a computer and cell phone that I had to figure out how to set up on my own. If you are not willing to ask questions or not a self starter, Red Cross isn't for you. When starting on a team, there was no welcome to Red Cross meal to make me feel good about joining the team and there was no real guidance on priorities, what to tackle, or resources available. The cubicle environment is depressing and there is no real sense of collaboration there. The home office (or hq) was trying to serve as a resource for the chapters (providing marketing materials, fundraising materials, membership info, etc) but the chapters didn't really know how to utilize those resources and basically did their own thing. HR doesn't really exist. The lousy benefits are all through some 1-800 number and the HR people are not helpful if you are dealing with an issue. They don't even do an exit interview when you leave! The health care benefits are outrageously expensive and the company does PTO rather than vacation and sick days. Management seem diconnected from their teams and do not serve as great mentors or managers.

Explore other reviews about American Red Cross

5.0
4 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance, fair pay and great work environment

Cons

Not a lot of upward mobility unless you find a different role in the organization. It’s also hard to switch between departments

2.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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