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American Red Cross

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Technology and processes were outdated in 2000 - QC Lab Technician American Red Cross Employee Review

2.0
2 Feb 2018
Recommend
CEO approval
Business outlook

Pros

People are great, benefits are decent. Generally low-stress work.

Cons

Way behind the times on lab equipment and procedures. Most of the data is handwritten when our lab instruments are capable of digital output. Calculations that could be done in excel must be done by calculator and pen and paper. Employees performance based on the number of clerical errors made. People fired because of clerical errors. If we just embraced the times and used digital outputs of data, nobody would have errors been transcribing on paper!! Amount of handwritten paperwork is ridiculous. Time consuming and unnecessary.

Explore other reviews about American Red Cross

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My experience working with the Red Cross has been great. The work is fulfilling and the people are passionate. Benefits are good - Kaiser is $6 a month!

Cons

There is work life balance, but there is an expectation to work nights and weekends.

2.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

You feel connected to a larger mission, and go to bed knowing you did good work. Most of the volunteers are amazing people. The job is a good stepping stone to other disaster management jobs elsewhere. PTO policy is generous and Healthcare is decent.

Cons

You are INCREDIBLY overworked and GROSSLY underpaid. You get zero work-life balance. Even when you're not on call, you'll still get tons of calls from volunteers with questions and concerns. If a volunteer is unavailable to respond to a fire call or tend to any other responsibility day or night, you're on deck. You're salaried, so there's no overtime pay. Your pay barely covers the basic cost of living in today's economy ($40k-$50k). Diversity is bottom heavy, meaning there are lots of employees of color in entry level or lower management roles, but beyond that there's a steep drop off. Most of the volunteers are great, but the Red Cross is so desperate to keep them, that poor behavior and language (racist/sexist/phobic) is not properly disciplined or responded to, if at all. Employee retention is poor, especially in the Disaster Specialist role, because they burn you out so quickly without decent pay.

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