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American Red Cross

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Disaster Services - Lack of Support and Poor Behavior - Disaster Program Manager American Red Cross Employee Review

2.0
19 May 2017
Recommend
CEO approval
Business outlook

Pros

Very Meaningful mission, a high level of responsibility and learning from the start, a number of good partners to work with, travel opportunities on national deployments, national recognition

Cons

Volunteers are allowed to treat chapter level staff terribly, and there are virtually no repercussions. I joined the ARC hoping to be in a team oriented environment with kind people, as I had experienced in prior volunteering. Volunteers are allowed to speak and treat staff in a demeaning and dehumazing manner, regularly criticizing and disrespecting people who are on call 24/7 and get little support (staff). Disaster chapter level staff are given a high level of responsibility but very little decision making power, as all decisions come from the National or Regional level and take a very long time. They also hold little to no accountability over their volunteers, but are told to provide "customer service" while meeting very demanding requirements. Staff are told to delegate, and when things aren't getting done, are told they have to do it themselves, but then get scolded for not engaging volunteers.

Explore other reviews about American Red Cross

5.0
16 Apr 2026
Recommend
CEO approval
Business outlook

Pros

My experience working with the Red Cross has been great. The work is fulfilling and the people are passionate. Benefits are good - Kaiser is $6 a month!

Cons

There is work life balance, but there is an expectation to work nights and weekends.

4.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Flexible remote hours, supportive team that treats volunteers as contributors rather than interns, and a low-pressure environment

Cons

Tooling is limited compared to corporate environments — primarily Excel-driven, so you won't get exposure to modern BI stacks (Power BI, Tableau, Snowflake) unless you bring them in yourself. Data sources are inconsistent (legacy .xls files, manual exports requiring conversion), so expect clean-up work.

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