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American National Insurance

Engaged employer

Horrible exploitative culture - Associate Underwriter American National Insurance Employee Review

1.0
21 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Was remote work for part of my time working there

Cons

Company promised we would never have to return to office and then rescinded their word, made everyone return to office full time Pay is way below industry standard and the raises were not even in keeping with inflation Promotional practices were completely biased to the point they wouldn't even allow qualified candidates to interview because they had already chosen who was getting the job before even posting it Supervisors will tell you to your face they will advocate for you to higher ups and then completely go back on their word You will beg for opportunities to learn more skills and be told no at every turn even when your numbers/quality of your work is above what is expected My supervisor would constantly tell my team to do things one way and then reprimand us for doing what she said after conveniently "forgetting" she was the one who told us to do it (never wrote anything down so was constantly forgetting things she changed) Same sup also told me to my face twice that it was my job to "do what the people above me don't feel like doing" which is completely insulting and untrue, associates have our OWN jobs and it's not our job to pick up others' slack when they're being negligent. It's one thing to catch someone's mistake and it's another to be expected to do things that are someone else's responsibility that they willfully don't do because everyone above you has a "the associates will do it" attitude that they get away with. I was given "meets expectations" on my yearly review and I asked what I could have done differently to get "exceeds expectations" and was told, "I don't have an answer for you, just keep doing what you're doing." I asked what I can do differently to get "exceeds" next year and was told "just repeat what you did this year." Okay... so why wasn't I given "exceeds expectations" this year if doing the exact same thing will magically get me "exceeds" next year? Just constant dangling of a carrot you will never get, and on top of that higher ups used to conduct virtual meetings from their cars WHILE DRIVING as if they didn't care at all. CEO has said some absolutely atrocious things about remote work as well. Overall associates are treated like dirt and paid even worse. This company has been hemorrhaging good employees for two years now, especially the higher ups. People who have been at this company for 10-20 years have been leaving in droves over the past two years and the culture is the reason.

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American National Insurance Response
10mo
We're sorry to hear about your negative experience. Your feedback is important to us. If you have additional information to share, you can reach out via email at social@americannational.com.

Explore other reviews about American National Insurance

5.0
6 May 2026
Recommend
CEO approval
Business outlook

Pros

Great place to build your career.

Cons

Nothing to advise at this time.

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American National Insurance Response
1mo
We're thrilled to hear about your positive experience. Our team works hard to create a supportive and engaging work environment. Thank you for sharing your feedback!
3.0
17 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Wonderful co-workers and upper management.

Cons

Understaffed Allowing toxic management to remain in their role. Not indicative of all management as most are excellent.

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American National Insurance Response
3d
We appreciate your review. Every piece of feedback helps us reflect on how we can continue to support our teams and improve the workplace. Please email us at social@americannational.com if you would like to share additional information.
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