2.0
19 Aug 2016
Current employee
Springfield, MO
Recommend
CEO approval
Business outlook
Pros
Coworkers are great, holidays off and the shorter hours are nice. Some of the agents are great. Ability to advance within the department or go to a different department. I'd recommend as a stepping stone - not as a career.
Cons
Terrible pay. Upper management is corrupt and doesn't listen. Training takes a year, and with the high turnover, a unit is almost never full for long. One of the systems we use is super old and creates unnecessary work. Some agents get their way, despite the company wanting to be "fair".
