Disorganized Mess - Travel Consultant American Express Employee Review

1.0
3 Jan 2023
Recommend
CEO approval
Business outlook

Pros

I have nothing positive to say about American Express. I hate this job.

Cons

There is a different answer for every scenario. Everything is a convoluted mess. Restrictions to modify reservations after they were booked puts us in a bad position with the customer. There is no attainable bonus as the phone metrics are unrealistic.

Explore other reviews about American Express

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

201
See reviews by: Helpful|Rating|Date|All