Unfortunately a let down - Centurion Membership Manager American Express Employee Review

2.0
21 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Fun work environment, travel perks, & new hire training program. CEO Steve Squeri is a genuine, down to earth leader.

Cons

Put in multiple years at this company with little to no opportunity for personal development, even though that is all they boasted about during my interview process. Amex management will pile on the extra tasks in the name of “projects” for absolutely no extra pay. Travel benefits are great but not when you’re barely making a living wage otherwise. Most team leaders have no experience working in travel themselves and are also overworked/underpaid from what I witnessed.

Explore other reviews about American Express

5.0
23 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great employee benefits such as annual bonus, PTO, 401K

Cons

Leadership isnt the best you are expected to figure things out on your own

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

201
See reviews by: Helpful|Rating|Date|All