Used to be a great place to work but the company is falling behind competition - Head Marketing American Express Employee Review

3.0
23 Feb 2013
Recommend
CEO approval
Business outlook

Pros

People in the organization are very professional. Company offers the opportunity to change and try out different roles, which helps employees broaden their skills and experience.

Cons

Sr. management's aggressiveness dont match the aspirations. Payments industry is changing fast but Amex lags competition. Very risk averse company. None of the the bets it had made from acquisition standpoint seem to have worked. There is good bit of deadwood that shall be cleaned up to make organization more nimble and agile.

Explore other reviews about American Express

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Amazing management great opportunities strong analytics friendly caring coworkers. Just wonderful place to work

Cons

So great not much to say about cons

5.0
26 Nov 2018
Recommend
CEO approval
Business outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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