Meet the Spartans....err, the Centurions... - Project Manager American Express Employee Review

3.0
4 Mar 2009
Recommend
CEO approval
Business outlook

Pros

International business exposure is a plus. Also, many positions at Amex often have daily Interactions with many parts of the company including GCO, Sales/Marketing, Risk Management, Sourcing, CISO and Finance to name a few. You'll get a good understanding of how a business operates from A to Z. Generally speaking, the workforce is polite and people try to get along although the work environment can be very passive at times.

Cons

This used to be a stellar company to work for 4 years ago. Yes, the pay wasn't great but the back end compensation balanced it out if you worked there for at least two years. Bonuses, restricted stock and retirement contributions on top of the standard 401k match really helped out. The medical benefits were a lot better then as well. Now, this company is a shell of its former self-- more like "Meet the Spartans" than "300." A comedy of errors has been played out under current leadership which sent the stock price into the abyss. With the degradation of the back end compensation and decrease in medical benefits, the fact that pay is low is now very underscored.

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5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

World class organization Culture Perks

Cons

Work life balance Time off

3.0
8 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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