Flexibility - CSA - Customer Service Associate American Airlines Employee Review

4.0
15 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Flexible hours, good pay and good benefits

Cons

A lot of miscommunication with managers

Explore other reviews about American Airlines

5.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Great working with people from all over the

Cons

Management can sometimes take things personal

3.0
4 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Flight benefits and scale of data will be helpful in improving our problem-solving skills at scale.

Cons

Low salary and slow promotions and very demanding work.

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