Pros
Travel benefits, pretty standard health benefits and retirement savings for a massive corporation
Cons
Flight attendants are unionized, which is great, but the contract expired in 2019. Sure, the pandemic paused negotiations in 2020...but as of late June 2023, the company still refuses to come to an agreement - instead, choosing to hold onto dusty industry practices (like refusing to pay their crews for boarding and deplaning) and continuing to build trips that are hardest on their new hires. There is no work-life balance, especially for flight attendants supporting a single-income household and within the first 5-7 years of their career. Any acknowledgement from management comes in forms of useless and silly gifts like a branded food storage container or pens or flashlights instead of actually coming up with policies to support their employees. At AA, you're just another number and they'd rather cushion the pockets of the higher-ups than treat their employees like actual people who deserve a living wage and healthy work hours.