Pros
The job itself is simple to understand.
Cons
America works is hard to recommend to anyone. The turnover is wild, people come and go so fast it's hard to keep track. Leadership offers little support, and most days are filled with stress and pressure to hit quotas that never seem realistic. Management sticks to outdated ways of doing things, even when they clearly do not work. Supervisors hover over everything, making simple tasks feel tense and uncomfortable. There is no real work life balance, and the pay and benefits do not make up for it. It ends up being a cycle of work, pressure, and burnout with no growth. If you are thinking about applying, I would say avoid it.
What stood out the most was how little guidance you actually get. There is no proper training, just quick instructions and then you are expected to figure things out under pressure. When mistakes happen, support is nowhere to be found, and it quickly turns into blame instead of solutions. It makes even simple tasks more stressful than they need to be.
Communication is also a big issue. Leadership rarely listens, and feedback does not go anywhere. Decisions are made without considering employees, and it shows in how disconnected everything feels. it becomes frustrating trying to do your job when nothing seems organized or clear.
The overall environment just wears you down. The constant stress, lack of support, and high turnover create a workplace where people are always on edge. There is no sense of growth or stability, just pressure to keep going until you burn out or leave.