Terrible Pay and Terrible Support - Anonymous employee Amazon Flex Employee Review

1.0
9 Nov 2017
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The only pro is that if you are offered decent shifts, and the station is well prepared, you may get a package load that is actually doable within the timeframe you signed up for.

Cons

Picked up a 3 hour shift, and the station gave me a package load that took 6 hours to complete. After I complained to Support, I received a minimal payment to make up for the extra time and the shifts that I was able to pickup were drastically reduced. They will punish you for any problem that comes up, whether its a problem with the system, traffic, or the amount of packages given to you by the station, it will always go back to you. Terrible treatment of their contractors.

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5.0
8 Jun 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good time slots available from time to time

Cons

Cant think of any right now

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Get to pick your own blocks

Cons

Driver support is not helpful at all. You call with a question or an issue and they talk over you and say you can call back if you want. They are not friendly they are rude and no help at all. They over talk you and dont listen to the issue. Also the workers at the station are just as rude. I had a question and one worker told me didnt you train on your phone for that. I was like are you serious you cant answer my question and he walked away. Granted it was my fisrt time at that particular work station.

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