Employer now monitoring this site. - Accountant AmTrust Employee Review

1.0
12 Jul 2017
Recommend
CEO approval
Business outlook

Pros

The benefits are good.

Cons

I have noticed now that the employer is engaged on this site there are more positive reviews. Could HR be creating them? There is a reason their stock has fallen. I hope they don't think these reviews will make them look better. Pay is terrible!!

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AmTrust Response
8y
Thank you for your feedback and acknowledging our participation on this site. We are engaged on Glassdoor to better understand our employee's experiences and opinions of our culture and operations. As a fast growing company we are striving to make continuous improvements to our processes. With that being said, we are not in the practice of writing fake reviews or misleading our page viewers. We are proud of the talented employees we have hired and encourage all feedback. If you would like to have further discussion, please contact AmTrustCareers@amtrustgroup.com.

Explore other reviews about AmTrust

5.0
22 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Very flexible and has a good community. It prides itself on bettering itself and its employees. Already have learned a lot in my first three weeks

Cons

Some employees could use better communication

2.0
8 May 2026
Recommend
CEO approval
Business outlook

Pros

Co-workers are amazing. Managers are helpful.

Cons

Rolling out an incomplete new operating system was a horrible idea. Creates additional work for adjusters. The processes being implemented are hindering the ability to effectively close claims. Adjusters are being told to do more with less every day. Claim counts average 180 to 200 for the last 6 months with no relief in sight. Hybrid work was promised at 2 home and 3 in office. That was recently revoked and it is now mandatory 4 days in office. With gas prices what they are, that really hurts. Corporate management seems to be focused more on obtaining #1 status and bringing in the big bucks than finding a way to relieve the stress on their employees. Mental health is non existent and if you aren't putting in 50+ hours a week there is no way to stay on top of your work load. Even then you will feel like you are barely treading water. New NICE phone system is for call centers-not claim adjusters. Not a lot of advancement opportunities unless you are someone's pet. Benefits are mediocre at best.

4
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AmTrust Response
1mo
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’d welcome the opportunity to learn more. Please contact the AmTrust Employee Center at AmTrustEmployeeCenter@amtrustgroup.com or 844-331-2374.
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