Ridiculously Over-Inflated - Anonymous employee Altivera Medical Employee Review

1.0
9 Apr 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Insurance benefits were good, free food, pay was decent. The product is amazing. It really helps!

Cons

Here is goes folks. This place may seem like a good place to work. For a person who doesn't mind being micromanaged day in and day out, its perfect. For someone who doesn't harassing patients for money, even after they have passed, then please apply. However, if you have morals and integrity, steer clear. After over 3 years of endless lies, gaslighting and broken promises, it was time to leave. The boast amazing profits and continued growth but fail to trickle that down to the employees. Don't even bother to apply if you're bilingual. They only give you an incentive in one department, that they truly favor over other department. If you choose patient support, just run away. Not worth it. The managers and team leads are highly cliquey. Not to mention, they tell you who you should or shouldn't associate with. If you talk to the wrong person, they will not promote you or give you raises. They don't give raises on any annual reviews. You are only able to get a raise if you are promoted from one level to another. Tenure does not matter to these people. If you try to move departments, they may try to lower your pay of you make more than the cap for the department you are moving to. All I can say is the products are amazing and has helped myself and many patients.

avatar
Altivera Medical Response
2y
Thank you for sharing your extensive feedback. Micromanagement, favoritism, and unfair treatment are not in line with our values, and we apologize for any instances where we have fallen short. We are committed to reviewing our leadership training programs and will ensure all teams are adhering to our principles of fairness and respect. Regarding your concerns about our billing practices and compensation structure, we are reviewing these processes to ensure they are both fair and transparent. We aim to ensure that all employees feel valued, recognized, and fairly compensated for their contributions, regardless of department.

Explore other reviews about Altivera Medical

5.0
25 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Base pay is great relative to most sales roles.

Cons

Not many leads unless you have referrals

2.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Have significantly turned things around within less than a year allowing insurances companies to trust us again. It was a big task and it was successful. Congrats!

Cons

The company hasn't ironed out their new processes which is okay, the company is starting over. Although, it is to a point where I constantly get angry calls from clinics where they tell us that Altivera/Zynex is awful and has awful customer service. From what I have gathered, it has nothing to do with the people that work there but it does have everything to do with the CONSTANT change in process. Every clinic is confused why we aren't doing it "the old way" (communicating with clinics about what is needed). Now when we receive invalid prescriptions we don't even communicate that with the patient OR the clinic anymore. Nothing against the Sales Reps, they are awesome. Having the Sales Reps do everything seems impractical and it has effected Altivera's efficiency and likely customer and clinic's satisfaction. Altivera Medical just got rid of the department that speaks with clinics, our sales operations team. I am not excited to see how much our customer service and clinic communication worsens, now.

See reviews by: Helpful|Rating|Date|All