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      Alorica

      Engaged employer

      Alorica reviews

      Working schedules - Customer Service Agent Alorica Employee Review

      3.0
      10 Mar 2016
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Love the customers, sometimes stressful dealing with time requirements allowed.

      Cons

      No set schedule, I spend 10 hrs each week trying to get hours to work. Some weeks there are hardly any hours to schedule, but during the holidays, you can work plenty, with OT.

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      2.0
      24 Jun 2026
      Member service specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s a job. Helping people some are grateful

      Cons

      Coaching every week. Never positive feedback. Support to staff is limited.

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