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      Alorica

      Engaged employer

      Alorica reviews

      Was a great place to work. - Customer Service Representative Alorica Employee Review

      5.0
      27 Mar 2011
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay. Excellent benefits. Overall, I think its a great place for starting out in a job. And for those who wish to seek a career there, great advancement opportunities.

      Cons

      Hours can be long and sometimes it can be a little overwhelming with incoming calls. It's best to take it one call at a time. The day is over before you know it.

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      2.0
      7 Jun 2026
      Remore call center agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Telework, managers are communicative with staff and help us get better at the phone calls to pass QA

      Cons

      Always threatening to fire if we did not try to get people to buy things at the end of enrolling them into Duke Energy

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