Pros
- It’s an aesthetically pleasing environment. - Employee perks include discounted and occasionally complimentary spa services and retain credit bonuses.
Cons
- Severe micromanagement. For example: Manager will stand over your shoulder and literally point to the computer screen where to click, rather than trusting you to figure it out yourself. Other examples: manager critiques your posture, gets upset when employees have fun and laugh with each other, shushes employees, etc. - Snappy, rude instructions from management and co-workers. - Lack of employee morale rooted from micromanagement. - Strict no cell phone policy. If the general manager catches you, you will be met with glares, harshness and general inappropriate behavior that no employee should ever experience. - Low wages. - No health insurance options. - No growth opportunities. They eventually give each Front Desk Coordinator specific “manager” titles, which are just titles. - In general, this role has a low amount of duties/tasks to begin with. - Long periods of standing. Not ideal for those with injuries or back pain. - Schedule is not conducive to work/life balance.