soldier on a sinking ship - Call Center - Direct Sales Representative Allstate Employee Review

2.0
16 Apr 2011
Recommend
CEO approval
Business outlook

Pros

coworkers benefits bonus structure in the past ( but no longer)

Cons

unrealistic goals incompetent management internal distrust and hatred between departments, call center sites and local agents constantly taking away and cutting from producers and front line employees and giving to incompetent upper management always behind and copying competition

Explore other reviews about Allstate

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Cons

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

See reviews by: Helpful|Rating|Date|All