Claims Claims Claims - Anonymous employee Allstate Employee Review

-Extremely phone heavy job -This particular position means that anything going on with the claim falls on you as you are listed as the claim owner, however you are not trained to answer PIP questions nor total loss/auto questions -You will definitely be working after hours and weekends to catch up on work and you will not be paid for it in most cases -It is very easy to fall behind in work and you will be asked to take other people's phone calls as well