3.0
6 Sept 2022
Former employee, more than 1 year
Lubbock, TX
Recommend
CEO approval
Business outlook
Pros
-Decent paying job -raises occur. I received two raises within two years -better understanding of insurance for the real world
Cons
-don’t expect to get off on time. Everyone stays and lingers about past 4:30 because NOBODY is caught up therefore they don’t feel justified leaving at 4:30. -constant workflow, easy to get in a hole with no end in sight -lots of angry voicemails for no reason Bottom line, if your phone is ringing, and it always is, the person on the other end is 98% angry and you’ll know it. That’s just the nature of the job, people get in accidents, get angry and you’re oftentimes the very next person they talk to. I can handle people being mad at me, but it is very draining. So much more so than I ever anticipated.