Strong benefits... moderate pay.... heavy workload - Claims Service Representative Allstate Employee Review

4.0
18 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Heavy work load, Some customers will always be unhappy

Cons

Helping people, Busy all day

Explore other reviews about Allstate

5.0
15 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great company, nice people, good environment

Cons

None . Had the best time there.

3.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Large Stable company, decent benefits, provide social gathering opportunities for remote employees.

Cons

Communication is not the best. from leadership down or between departments. Perception is valued higher then performance. Under stress people may turn hostile and the leadership is not equipped to address in well. In case of my manager some of the expectations were not reasonable.

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