Went from job of a lifetime to complete nightmare in 2 years. - Anonymous employee Allstate Employee Review

2.0
27 Mar 2010
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

At first, the PTO and benefits were great. People were (for the most part) welcoming and supportive. Large cafeterias onsite, along with perks like a nail salon & barber shop, convenience stores in each building, dry-cleaning drop-off & pick-up available.

Cons

PTO was a drag to take - required minimum of 1 day for pre-approval. If you had an emergency, you got a "mark" on your file. That being said, if you even THOUGHT you MIGHT be sick the following day, you had to let your manager know the day before - then you wouldn't get dinged. Ridiculous. In my particular case, I worked harder than other people who had been there longer and that created anomosity. They had skated by for so long, they didn't like someone who showed up and actually did work. However, when reviews came around, we all got he same, standard review and rating. The race card was frequently played by some (I can only speak for the dept. I was in), and management was afraid to address the problem, for fear of legal action. Eventually I left the department, only to be completely let down in the new position - not what it was made out to be. I left the company a few months later.

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5.0
9 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

1.0
12 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Work from home There are some school programs paid at 100%

Cons

- I haven't been micromanage this bad since working in a call center!!! - the tools you use to do your job feels like micromanagement. Its very slow moving as well. Every thing takes so long to load while you're trying to speed through your work. - you will receive an email about every single little thing you did wrong - you will not receive praise for anything - you will need to protect yourself by maintaining documentation of what was asked of you, because it will be later explained that it doesn't matter what was said, you should have researched it yourself (even when you're brand new). - when they are wronf about a reprimand they just gave you, don't expect a reply or an apology - they will make sudden changes that severely impacts your job at a moments notice and wonder why you are behind - I was advised a manageable workload is 20-30 claims. My whole team had 90+ claims. - The turn over rate is exceptionally high. Over the course of a year I started 7 people quit within. 3 additional people were fired. - you're going to beg for help and they aren't going to help you, and they are going to tell you that YOU are the problem. - currently, all the hires are being shielded from the hot mess. They are trying to change things by pushing all the people who suffered through the mess they created to put a positive spin on the job and I guess preserve moral. - the job itself wouldnt be difficult (because the work is relatively easy), but its VERY disorganized. You will feel like you work in a call center, but this time, you have to return voicemails, emails and text messages. - 2nd worse job experience in my entire life - AND THE PAY IS BELOW INDUSTTY STANDARDS!!! There are no bonuses.

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