Make sure you research the agency first!! - Licensed Sales Producer Allstate Employee Review

3.0
14 Feb 2021
Recommend
CEO approval
Business outlook

Pros

All of this depends on your agency. That’s why it’s so important to do your research and not jump to the first agency that hires you. Make sure you negotiate everything!! Pros: Sometimes flexible schedule, no official scorecards, small office, can sometimes work from home

Cons

Again, every agency is different so research and negotiate your pay and you won’t end up like me. Working at Allstate call center customer support has more benefits, better hours, and better pay than me. Do. Your. Research. People. Cons: - Horrible commission structure (only new business and no renewals wtf??) - micromanaging boss verbally nagging you about monthly quota - doesn’t matter if you meet the monthly quota and do everything right because agents are unappreciative so you will never hear good job - always short staff because of high turnover rates - Allstate is pushing all agents to return to office so no more WFH unless ill. Boss still wants you to work while ill but you better return to the office once you’re all better! - No opportunity for growth because agent wants you to stay for life. The most you’ll be is a senior office manager.

Explore other reviews about Allstate

5.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

- Work life balance - Opportunities to grow - Great leadership - Challenging yet rewarding work - Open to new ideas and positive changes

Cons

- Partial knowledge gap when it comes to technology

3.0
28 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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