Flexible schedule, good training, but burnt out instantly - Catastrophe Claims Adjuster Allstate Employee Review

2.0
20 Jan 2026
Recommend
CEO approval
Business outlook

Pros

1. Great health insurance and PTO 2. I personally have a great direct manager 3. Flexible daily schedule- remote work so can structure your day as you please 4. Build up airfare/hotel/rental car points 5. Training months are helpful

Cons

1. Schedule is awful. Expected to work 10 days in a row, 7am to 7pm. 2. additional pay for closing claims is difficult to get. Is presented as an easy accomplishment but is definitely not. 3. Hard to build networks/connections. All work is remote and you are working independently 95% of the time 4. Job is presented as travel heavy- unless you live in the middle of nowhere, travel is infrequent. If you live in Chicago, Baltimore, or Dallas, you will almost never travel. 5. You are expected to work almost all major holidays. Trainers will be shady about it when you ask- they don't work holidays so they don't care about you. 6. Base pay is far too low (personally). For the schedule we work, everyone should be making much than they do. On paper, $55k/yr was a good offer, but doing the math per hour, I make minimum wage. 7. Financial team are all extremely rude when reviewing expense reports. 8. There is additional weekend pay that is not automatically given to you- you have to submit work logs for days you're required to work. Allstate loves to make you beg for the money that you are contractually owed.

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5.0
14 May 2026
Recommend
CEO approval
Business outlook

Pros

Work culture is a positive

Cons

I dont have anything to add

4.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Local office had great support from my EA and coworker.

Cons

Systems constantly changing, poor IT support, state regulations constantly changing. No benefits in local offices and our rates are too high to compete.

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