Pros
Ok for absolute, freshly certified beginners
overall vibes around the team are great
Cons
low pay
old technologies
far from hi-tech, toxic customers
primarily service focused worked, not enough technical hands-on tasks
the scope responsibilities is very narrow, which makes finishing some simple tasks without having to escalate impossible, essentially forcing you to be dependant on the seniors all the time
management does everything to keep you from getting any promotions in order to maintain manpower at the lower tiers, where most of the work is