Can be difficult if you can't roll with the punches - Customer Service Representative (CSR) Alight Solutions Employee Review

3.0
15 Apr 2025
Recommend
CEO approval
Business outlook

Pros

Was hired some time around 2022, was given an offer. After some time, went into a different field entirely. Customer Service may not be my thing.

Cons

Lots of adapting to changes.

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Alight Solutions Response
1y
Thank you for sharing your experience! We're glad to have been part of your career journey. Transitioning to a different field is a big step, and we hope the skills you gained at Alight Solutions continue to support you along the way. Wishing you all the best in your future endeavors!

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

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Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
25 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Team leaders are good, supportive and caring. Want you to thrive as long as you do your job.

Cons

Job is very temporary. Based on Performance.

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