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      Alight Solutions

      Engaged employer

      Alight Solutions reviews

      Could be a lot better - Customer Service Representative Alight Solutions Employee Review

      3.0
      3 Dec 2024
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      The work is not too difficult.

      Cons

      Used to get pay raises. Now they rely on you meeting SLAs to get bonuses. These SLAs are very difficult to attain. Extremely hard to move elsewhere in the company. No culture at all.

      Explore other reviews about Alight Solutions

      5.0
      27 Apr 2026
      Client manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Great company to work at.

      Cons

      The pay is a bit low.

      avatar
      Alight Solutions Response
      1mo
      Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
      3.0
      2 Jul 2026
      Health client technology analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      None really, they really dont know what they are doing

      Cons

      Bad work culture, doesn't conduct proper AARs to get to the root cause

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