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      Alight Solutions

      Engaged employer

      Alight Solutions reviews

      Sinking Ship - Client Manager Alight Solutions Employee Review

      1.0
      9 Feb 2020
      Client manager
      Recommend
      CEO approval
      Business outlook

      Pros

      The ability/flexibility to work from home.

      Cons

      The Spending Accounts/Smart Choice business is a sinking ship. The group just had a massive layoff. This has been the leaders agenda since day one.

      avatar
      Alight Solutions Response
      6y
      We appreciate your candid and honest feedback. We encourage you to reach out to your manager or HR partner with your ideas to improve and to resolve any issues quickly and professionally.

      Explore other reviews about Alight Solutions

      5.0
      2 Dec 2025
      Administrative support specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      Flexibility Work life Balance Very customer centric

      Cons

      Some deadlines can be hectic

      avatar
      Alight Solutions Response
      6mo
      Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
      3.0
      24 Jun 2026
      Senior customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      consistent schedule, easy to understand promotion map, support from other reps

      Cons

      Abusive callers, pay range, inconsistent holidays

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