Poor Management - Client Manager Alight Solutions Employee Review

2.0
14 May 2018
Recommend
CEO approval
Business outlook

Pros

The client model and technology is great to meet client needs, and deliver an excellent product. The culture promised is a good one, the change management to get their is failing at the ground level.

Cons

The management is so far removed from the process, they attempt to apply blanket processes to clients and expect it to work. Since becoming Alight, the bottom line is the main focus, not doing the right thing for the client.

Explore other reviews about Alight Solutions

5.0
2 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Flexibility Work life Balance Very customer centric

Cons

Some deadlines can be hectic

avatar
Alight Solutions Response
6mo
Thank you for highlighting the flexibility, work-life balance, and customer focus you experienced. We appreciate your long-term commitment and are proud to offer an environment that supports both our colleagues and clients.
3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

consistent schedule, easy to understand promotion map, support from other reps

Cons

Abusive callers, pay range, inconsistent holidays

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