Great place to gain experience for a higher paying job - Senior Customer Service Representative Alight Solutions Employee Review

Flexibility Work life Balance Very customer centric

Some deadlines can be hectic

Flexible work environment, ability to work autonomously or in a team, variety of tasks, time flexibility, training policies

Excessive workload, actual team makeup did not support training policies, support roles were not valued by other businesses, lack of leadership support, unreasonable expectations for support roles