Not Remote, Work from Home, Mean and Rude Management, Commissions Suck - Benefits Advisor Alight Solutions Employee Review

1.0
9 Mar 2026
Recommend
CEO approval
Business outlook

Pros

- Not in office (tethered) - Hourly work based on experience - Great introductory product knowledge to take elsewhere (Independent contractor work, agency work) - 401k match (measly)

Cons

- Borderline ILLEGAL overtime policies - Customer service/Minor sales role disguised as an advisory role, and pay will show you that - The commission structure is confusing on purpose ($21-24 an hour or 30+ an hour and no commission) - The tools used are very old - Tethered to your computer, not truly remote, but work-from-home - Work Life Balance seems to be frowned upon even though we are at the comfort of our own homes - Management can be rude and does not care about you whatsoever - If you're young and computer savvy, you feel out of place because older employees are a lot slower than you are - They make you feel like you're replaceable - Very rigid - CSAT scoring system is rigged against you - Call center environment - Hard to upsell expensive insurance options - Try to get you toget their insurance right before laying you off, so you'll be stuck with a (~$500 monthly bill with no pay)

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Alight Solutions Response
2mo
Thank you for sharing your perspective. We’re glad some aspects of the role were positive for you, and we appreciate your insights about the concerns you raised. We remain focused on strengthening the colleague experience, improving tools and processes, and supporting our teams more effectively. Thank you for your feedback.

Explore other reviews about Alight Solutions

5.0
3 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Lots of opportunity and promotes from within. Great support structure throughout to help motivate and keep career progression moving forward.

Cons

Health benefits are ok but could be better.

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Alight Solutions Response
8mo
Thanks so much for your continued commitment over the past 10 years! We're thrilled to hear you’ve found growth opportunities and strong support throughout your journey here. We appreciate your feedback on our health benefits — it's something we’re always reviewing to better meet our team’s needs.
1.0
1 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Remote work from home that's it.

Cons

Low pay for amount of work which keeps increasing Training is horrendous Team work or life balance total BS they do not care your just a number.

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