Good company to work for - Customer Service Representative (CSR) Alight Solutions Employee Review

3.0
3 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Great company, offers benefits, good starting salary

Cons

Training was disorganized and didn’t match what we learned when we got into production

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Alight Solutions Response
6mo
Thank you for your feedback! We’re glad you found value in our benefits and starting salary. We understand training is critical and are continuously working to improve alignment between training and production. Your input helps us enhance the experience for future colleagues.

Explore other reviews about Alight Solutions

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work at.

Cons

The pay is a bit low.

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Alight Solutions Response
1mo
Thank you for your feedback and for being part of the team. We’re glad you enjoy working at Alight. We appreciate your input on compensation and continue to review our pay practices to stay competitive. Thanks again for sharing!
3.0
24 Jun 2026
Recommend
CEO approval
Business outlook

Pros

consistent schedule, easy to understand promotion map, support from other reps

Cons

Abusive callers, pay range, inconsistent holidays

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