this is by far the worst company i’ve ever worked for. management does absolutely nothing to improve people’s knowledge of the job. if i didn’t know it already i ended up googling everything. the leads and supervisors weren’t even knowledgeable of the job. management focuses on idiotic, small, petty things like the way your nameplate is on the wall, typing in capital letters, standing for too long, reading books or anything of that nature.
i spent 8 months there and since day we asked for equipment so we can know what we were doing on the phones. they kept lying saying that they were waiting on someone to bring it. 8 months and nothing.
subpar would be to kind of a word to describe the training. they had people who had no knowledge of the job training.
they sort of force you in to tattling on your coworkers with something they call “the 2 call rule”. they definitely have favorites that they have to tattletale on everything going on.
management was so bad that 3 people did not get paid due to management error. had to pay them out of pocket in order to get paid. the pettiness of management is stuff legends are made of. if you disagree with anything, something as simple as a head shake, they threaten to kick you out of meetings, suspend you, or any kind of discipline. i’ve never heard management at any company talk about terminating people as much as this place.
last but not least there is absolutely NO growth in the company. nothing to strive for other than the next check.
while i was there i’ve had many people ask for me to put in a good word for them. i refused and turned people away from working there. literally everyone in my department in the irving center mentioned quitting before the year was over. this is not a company i would recommend anyone to work for.
if there was a way to rate this company with negative stars i would in a heartbeat. WORST COMPANY EVER!
