Been working both weekends, and most holidays! - Technical Support Representative Alert 360 Employee Review

1.0
22 May 2026
Recommend
CEO approval
Business outlook

Pros

Health coverage for your and your family.

Cons

Working a weekend and availability on holidays were required! But in my case, I've been working both weekends, and most holidays! The treatment here is unfair! Employees fight for the manager's attention, do whatever it takes to get treated better, which means not working on holidays even on weekends!

Explore other reviews about Alert 360

5.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Mix of installations, inspections, and repair calls. Nice that technicians are trusted to handle their responsibilities without being supervised all the time. Improving both my technical and communication skills (customers expect clear explanations during service visits). Busy most days, but shifts fly by.

Cons

Occasional disruptions to the schedule when installations take longer than expected

2.0
7 May 2026
Recommend
CEO approval
Business outlook

Pros

I really thought working here would be a good fit for me and my career goals, but my experience here has proven that isn’t the case. If you’re considering applying for a position here, I recommend looking for other companies to work for instead.

Cons

My experience with Alert 360 hasn’t been a pleasant one, so far. Most of the managers here are hostile and treat employees with disrespect. They harass and bully employees into meeting unreasonable demands, answer any questions they receive with sarcasm, and publicly humiliate anyone who makes mistakes. The leadership isn’t any better; they are greedy, insensitive, and couldn’t care less about employees’ well-being. Every decision they make is rooted in greed and often comes at your expense.

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Alert 360 Response
2w
Thank you for the feedback. Clearly your experience at Alert 360 was not a positive one, and I respect your right to share your opinion. That said, I do not believe this review reflects the experience of the vast majority of our employees across the country. We have many team members who have been with us for years — and in some cases decades — because they have found opportunities for growth, advancement, and long-term careers here. We absolutely have high expectations and operate in a fast-paced, performance-driven business. Protecting hundreds of thousands of customers and supporting a nationwide operation requires accountability and urgency. But there is a difference between holding people accountable and treating people disrespectfully, and I do not support or tolerate harassment, bullying, or humiliation by management. I genuinely wish you the best moving forward. Regards, Richard Ginsburg CEO Alert 360
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