Woefully Unprepared for Newer Employees and a Cluster**** - Technical Support Analyst Alegeus Employee Review

2.0
24 Feb 2016
Recommend
CEO approval
Business outlook

Pros

Good People (but they went on a firing rampage removing the experienced members) Good Vacation Time Some flexibility with schedules

Cons

New CEO and the new C level executives came through and paid terrible respect to the people who had given their time to the company. They routed everyone out who was experienced and mass hired incompetent individuals in a niche of an industry with LOTS of complicated moving parts. They demanded things adhere to strict quotas while flooding the gates with bozos who sucked time out of the system. It was impossible to come out of there with any encouragement or approval. A once decent startup-esque company with good people fighting the underdog fight transformed to a shell that gave no cares for the people who were there.

Explore other reviews about Alegeus

5.0
15 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

My team is very supportive remote work/hybrid work clear expectations

Cons

Upward mobility seems scarce. Goals are sometimes unrealistic

3.0
6 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Colleagues are very helpful. I loved my manager, she was very sweet and tried to help us get into better positions.

Cons

Other manager's were mean and entitled. If you're on the phone longer than 3 minutes...they are listening to your calls, micro-managing everything you do. Customer service isn't their goal, following a script to a T is. They want you to act like a robot. Also, upper management will barely take escalated calls, they want you to deal with the call yourself.

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