I would not recommend working for this company - Live-in Carer Alcedo Care Employee Review

1.0
11 Nov 2022
Recommend
CEO approval
Business outlook

Pros

The wage is weekly but not as much as is stated.

Cons

They don't have the work, yet they will take you on and say they have work all over the north west for live in carers. If a contract ends early you only get paid for the days you work rather than for the days you have been booked, and they don't have another job to send you to. I was expected to work from 7 am till 11 pm and do numerous night calls but that wasn't reflected in the pay. They only call when something has gone wrong on a job and they want cover straight away. When you travel to your job and send in travel expenses you would expect this to be shown on your wage slip or payed back separately this did not happen.

Explore other reviews about Alcedo Care

1.0
2 Mar 2026
Recommend
CEO approval
Business outlook

Pros

Weekly pay and above minimum wage

Cons

Honestly everything! Young staff are thrown into the deep end with clients, no regular schedules for carers or clients. Concerns from both carers and clients are just ignored. Office staff do not care about your problems, you are often overworked and it is very difficult to get any time off. Office have a revolving door of staff and they are all terrible, it is always a ‘I will get to it later’ even after calling up 5+ times about issues. Clients often have strangers for staff and don’t know who will be in attendance until minutes before the shift begins. Please do not work here, the only people who are grateful and support are the clients. The office will not be on your side or at all understanding!

1
5.0
5 May 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good helper and fast work

Cons

friendly nice happy good amazing

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