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      Alaska Airlines

      Engaged employer

      Alaska Airlines reviews

      There are Good Unions and Bad Unions... Alaska Airlines has a Bad Union - Customer Service Agent Alaska Airlines Employee Review

      1.0
      31 Jan 2018
      Customer service agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Free flights, opportunity to transfer to other locations

      Cons

      Hostile work environment among employees, hazing, poor trainers, the union guidelines are not in the favor of the employee during the 6 MONTH PROBATIONARY PERIOD, seniority is based on age within hire date (older gets priority on schedule selection by date of birth), low pay. Overall their new hire process where they send you to Seattle is a ploy, they tell you how great Alaska Surlines is and how great a place it is to work then you start training and it’s nothing like they made it seem. Side note: Alaska Airlines is a great company TO THEIR CUSTOMERS NOT THEIR EMPLOYEES!

      Explore other reviews about Alaska Airlines

      3.0
      5 Jun 2026
      Director
      Recommend
      CEO approval
      Business outlook

      Pros

      Good work environment and culture. Leadership is strong.

      Cons

      Terrible compensation practice. Outdated approach, especially with corporate back office roles. Leaders have zero say in salaries. The compensation team has an outdated approach to pay and are not open to stay with the current market trends and challenging to partner with. There needs to be a willingness to change and align with the local job market. There needs to be an openness to listen to leaders' input. Its hard to hire and hard to attract retain good employees when we are competing with local employers in the Seattle area that offer better pay. It is very challenging to work with a compensation leader and team that do not listen.

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