Alamy transformation required - CSA - Customer Service Associate Alamy Employee Review

Biggest problem is some of their archaic leadership team members particularly HR. HR is very famous for using buzzwords like transparency, cost saving, HPT, employee empowerment and honesty but they completely do opposite of what they say. Examples… HR come up with policies but don’t even follow in their own department. They never conduct anonymous surveys (always by office/department etc) HR talk about cost saving, retrenched and furloughed low salaried employees in last year and this year but spending money on giving big salary hikes to unmerited employees based on their gut feeling. All their decisions are based on Subjectivity absolutely no objectivity. Successful companies from all over the world are going to other countries for cost saving (offshore) but we are going in opposite direction by Spending big money on hiring UK based recruitment agencies, Agile coaches and Trainers. HR is the most inefficient overstaffed department at Alamy UK with sluggish decision making, involve in everything except HR activities, no clarity in what they say or present, never get a straight and honest answer to any question (Ex: buying additional holidays & furlough) No respect for in-house expertise or talent, if you talk to them, you feel like you are worthless and they openly discriminate by gender. Please don’t waste time thinking about who wrote this review, save Almay by taking right decisions