Pros
As there are already plenty of reviews on here (which reference contradictory experiences - either 5 stars OR 1/2star), I thought I'd clear up a couple of things. 1. Airwallex knows glassdoor makes for difficult reading. 2. Personally - I found the commentary on 'fixing' glassdoor uncomfortable. The default solution was always 'encourage' employees to leave good reviews, their energy would be better spent on trying to solve the root cause of the issues. 3. Airwallex hires well - it's hard to imagine many reviews being left by 'bad' ex employee's. You'll always get one or two disgruntled people but its hard to believe that all the negative here is from people who had a bad run. Positives - There are some ambitious, extremely hardworking, genuine and talented people here. - The product has a lot of potential - You'll learn resilience + perseverance - The culture in some region's/teams is better than others (at least at surface level it appears that way). - If you catch the right side of this place it could help you land an epic next role.
Cons
- They are really struggling to get the people/culture side of things right (after 2/3 refreshes, in 18 months). Its definitely a tough place to work (long hours, minimal recognition, HR seems massively under resourced, some of the other points below etc). This is evidenced by having had 2 senior HR leaders resign within a short period. - The company is curiously obsessed with being 'elitist' - a lot of companies like hiring great people. Personally? I found Airwallex's definition of a 'good employee' narrow and the leaderships language around this bias, (mostly) ill informed, and often uncomfortable. This is also something they are also openly striving for, so unlikely to change. - Internal politics - impacts collaboration. The amount of duplicated work is crazy and although thats sometimes common in fast growing business there's a layer of middle management thats very comfortable reassuring execs on output/gatekeeping initiatives, not focussing on the activities that will help the business continue to grow. - It feels hierarchical (job title matters) and generally pretty corporate. Some important decision making feel slow and onerous. - The execs are laser focussed on employee financial upside - no bad thing but ONLY focussing on it as a reason people work, feels a bit out dated. It's likely other companies can offer you the excellent financial upside and get well being/work life balance right. - They have huge challenges around D, E & I - to the extent that its hard to have confidence they can meaningfully change course on it within the next couple of years.
