Work from home options can't offset toxic culture - Operations Analyst Airwallex Employee Review

1.0
18 Jun 2026
Recommend
CEO approval
Business outlook

Pros

-allow Work from home -provide lunch

Cons

-Brutal overtime culture ,zero work-life balance -Toxic factionalism and silo mentality -Authoritarian, top-down management – a vintage "Chinese-style" command -Crippling turnover -Zero accountability and paranoid about public image

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Airwallex Response
1w
Thank you for taking the time to share your feedback. As our Malaysia team grows, we're continuing to invest in areas such as manager development, training, cross-functional collaboration, and sustainable ways of working. This includes rolling out our Elevate manager training program, with a greater focus on clear objective-setting and manager effectiveness, as well as strengthening training and support for both employees and contractors. We’ve also been gathering direct feedback and reviewing team structure, training quality, and manager accountability more closely to ensure teams are set up with the right support and more sustainable ways of working. We appreciate you taking the time to share your perspective.

Explore other reviews about Airwallex

5.0
27 Apr 2026
Recommend
CEO approval
Business outlook

Pros

1. Amazing product with strong fit in a handful of verticals 2. Team is top notch, brightest minds in fintech 3. A ton of room to grow, both for individuals and the company on the whole

Cons

1. Leadership is scattered throughout the world and has different priorities 2. Stop chasing the new shiny object and stick with what works and what got us here

5.0
24 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Working at Airwallex has been an incredibly rewarding experience, especially as part of the sales team. The company is in a very strong growth phase, which makes it an exciting place to be. Over the past few years, Airwallex has scaled rapidly, processing hundreds of billions in payments annually. There are clear career progression opportunities if you perform. Leadership is supportive of internal mobility, and high performers are recognized and promoted. You’re surrounded by smart, driven colleagues who are collaborative and willing to help, which creates a motivating environment day to day.

Cons

Like most high-growth companies, things can move fast and change quickly, which may not suit everyone. There can be pressure to perform given the pace and ambition of the company.

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