Misleading - Operations Specialist Airspace Employee Review

1.0
19 Jan 2025
Recommend
CEO approval
Business outlook

Pros

There are no pros at Airspace

Cons

This company is extremely misleading. It is indeed a call center. During training a manager verbatim told me, “I don’t want to scare you but the job has aspects of a call center”. It doesn’t have aspects of a call center, it IS a call center. This company borderlines clocks your every move, you have to notify slack any and every time you leave your desk. A few hours into my second day of training, the trainer intrusively asked about my home-life, if my daughter would be home with me while I was working and asked if my sister lived with me, whom was watching my daughter for the duration of training. This crosses a personal boundary. The trainer then said he needed to speak with his director and prompted me to speak with HR. I had 2 meetings with HR where they said my child would interfere with their metrics. A child who had not disrupted any training. I was given the ultimatum of being terminated or finding childcare within 2 weeks in order to return to work. I reminded them that they were only paying me $24/hr and at that rate it’s impossible to find childcare in the state I live in. On the deadline of the 2 weeks HR attempted to revise my words once I requested a label to ship back the equipment. I was asked to confirm that I was resigning, when by definition of their words I was being terminated. They are sneaky and try to CYA after each impulsive statement they made. After HR gave me an ultimatum, they changed the verbiage around their telecommuting policy in the handbook. Not to mention the training email they sent me 3 days prior to my first day specifically stated, “If you have children or pets nearby, please be mindful of their presence to minimize disruptions during training”. I was desperate, overqualified and applied and even accepted the offer. As someone else advised, keep looking unless you are truly desperate. Airspace sets unrealistic expectations without clear communication.

Explore other reviews about Airspace

5.0
12 Jun 2025
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- The company's transparency is excellent, frequent all hands meetings, regular slack updates with all the numbers of how things are going, access to execs if you ever needed anything. - Good benefits (not the best I ever had, but very respectable) - The people and company are very causal. Ive never had to worry about politics here which is great. - Good work life balance. Unlimited PTO has never been restrictive to me. Plenty of holidays. No insane deadlines for working late.

Cons

like everywhere, there has been layoffs in the last couple of years. Culture has shifted to be a bit quieter as a result.

2.0
19 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Nick Bulcao is amazing. He really has a great vision. Amazing team in Operations who tries their best despite the ridiculous metrics they have to meet, many great friendships formed. Overtime is provided but if you’re one of the only ones that takes it, you will get taken advantage of and find yourself with a very unhealthy work/life balance.

Cons

Upper upper management in operations once above the “manager” level is awful. A few in particular. They push and push for more but don’t want to listen to feedback or their leadership team that works on the frontlines suggestions and advice. They don’t talk respectfully to the ones under them and then expect the team to break their backs. Constant changes of supervisors and managers and processes so don’t get used to anything.

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