Great place to grow and learn about AI and conversational technology - AI Trainer AiChat Employee Review

5.0
15 Mar 2026
Recommend
CEO approval
Business outlook

Pros

The team is collaborative, and colleagues are always willing to help and share knowledge. The work is dynamic and gives opportunities to solve real-world problems for clients across different industries. Management is approachable, and there is a strong focus on innovation and continuous improvement. It’s a great place for anyone interested in technology, AI solutions, and customer experience.

Cons

The work is fully remote for Indonesia team, so it can feel a bit quiet or boring at times, but everyone on the team is very kind and supportive.

Explore other reviews about AiChat

5.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Working at AiChat has been a rewarding experience, especially seeing how the team pulls together through changes. Our CEO Kester showed genuine appreciation for those who went the extra mile. What I appreciate most is the genuine care for the team. Kester is forward-thinking and really believes in what we're building and that enthusiasm is contagious. It shows in how decisions get made and how people are treated.
 I've really enjoyed working with our Southeast Asia teams. They're talented, collaborative and make coming to work enjoyable. There's a real sense of camaraderie and shared purpose. I'm optimistic about where we're headed. The product we're developing is compelling, the team dynamic is strong and there's momentum building as we start the year. It feels like a place where you can actually make an impact and grow.

Cons

During peak periods last year, managing multiple concurrent projects with tight deadlines was demanding. However, I'm pleased to see that the company has already addressed clearer project prioritisation, better resource planning and defined job scopes are now in place. The fast-paced environment remains energising and these improvements make the workload much more sustainable.
 The leadership team's responsiveness to feedback is evident in how quickly they've made these operational adjustments.

5.0
11 Feb 2026
Recommend
CEO approval
Business outlook

Pros

- The team is supportive and easy to communicate with, which makes collaboration comfortable and efficient. - The remote work setup is flexible, helping save commuting time and making it easier to stay productive. - The salary is competitive and rewarding.

Cons

- The work environment is fast-paced, especially around project deadlines, which can sometimes feel stressful. - As the product continues to evolve, priorities can shift from time to time, so you need to be adaptable and comfortable managing changing focus areas.

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