1.0
10 Jun 2021
Former employee
Recommend
CEO approval
Business outlook
Pros
-Good pay - 9 hour shift including meal time and breaks -Currently work from home due to Covid
Cons
-Toxic management (for the Singapore team) -Toxic seniors - Regimental - No empathy from management. No trust. - Too many work procedures to handle complicated cases. Angry customers will get angrier. Customers request to speak to supervisor but supervisors will give so much reason not to speak to customers even if we tried so many ways to resolve, resulting in angrier customers.