Be yourself and not a "Yes-man" - Customer Satisfaction & Incident (CSI) Specialist Agoda Employee Review

3.0
26 Jan 2020
Recommend
CEO approval
Business outlook

Pros

Good pay, reasonable annual bonus and a salary increment.

Cons

Career advancement forces work relocation and the opening of higher positions are based in Bangkok instead of other sites.

Explore other reviews about Agoda

5.0
13 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Good experience with interesting work culture.

Cons

Pay was not competitive, benefits were not great.

4.0
11 Dec 2025
Recommend
CEO approval
Business outlook

Pros

Global company with diverse cohort, will give you opportunities to learn, strength in data usage, Bangkok location, good overall business trajectory

Cons

Low pay for tech industry, work-life balance is poor, can feel stuck if your manager does not support your growth, dependency on PPT presentations

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