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      Agero

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      Agero reviews

      My Best Day Was My Last Day - Client Services Manager Agero Employee Review

      1.0
      8 Sept 2021
      Client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Attempting to upgrade technology in the workplace

      Cons

      Management support and communication were severely lacking. Job expectations were never communicated and I was given several clients without any notice. Working from home actually made things worse despite the company saying it made things better...being tethered to your laptop all the time is not my idea of improvement. Also, "mental-health" days were a joke...I always ended up working on those days.

      avatar
      Agero Response
      4y
      Thank you for the feedback. It sounds as though Agero just wanted the right fit for you. On the topic of communication, each of the issues you raised are solvable via a conversation with your manager and/or HR. Job alignment, working on vacation days and effectively working from home are all topics everyone is facing to some degree during Covid but are only addressable if you actively communicate and work to resolve them in partnership with your manager.

      Explore other reviews about Agero

      5.0
      18 Jun 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      WFH and great culture at Agero

      Cons

      None that I can think of

      3.0
      14 May 2026
      Roadside assistance
      Recommend
      CEO approval
      Business outlook

      Pros

      Offers Work from home, most everyone is willing to help when you have a question.

      Cons

      Some mangers need to really reflect. You can tell they are just in the spot because it needed to be filled. If you are not careful and really monitor what you are getting marked off by from QA that can hinder you. You MUST review what you have been marked off on. HIGHLY recommend you do this. The shifts change every 6 months so if you want/need a second job throw that idea out of the window. And unless you are the “top dog” you will have options for to pick from however you may not get your main pick so keep that in mind. Low pay, if you are a single person trying to manage a house hold I don’t recommend but it can be done. More so if you have children and no other form of income.

      avatar
      Agero Response
      1mo
      Thank you for your feedback. We will share with our leadership team.
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